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Advanced Management Skills - Sayre
Tuesday, March 6, 2012 from 10:00 AM to 5:00 PM (CST)
Advanced Management Skills
6 hour class / .62 CEU
A. Time and stress management
B. Personnel issues
1. Laws (e.g. FLSA, Family Medical Leave, ergonomics, ADA, etc.
2. Hiring staff, interviewing skills, job descriptions
3. Supervisory skills
4. Staff training
C. Working with library supporters
1. Managing volunteers
2. Working with Friends group
D. Safety issues for library staff and customer
Upon completing this class, students will have knowledge of:
strategies to effectively manage time and minimize stress
state and national laws affecting library personnel
the development of written job descriptions for use in recruiting and selecting competent staff
the training, supervision and performance evaluation of staff
skills used to encourage and develop positive staff-patron relationships
techniques to initiate and maintain community contacts and to develop local library support groups such as Friends, volunteers and foundations
techniques to ensure the safety of library staff and customers